COLA Accreditation — Lexicon of the Business of Modern Medicine™

Laboratory & Diagnostics

COLA Accreditation

7 min readLast reviewed: June 2025AJ Pakpour, Healthcare Practice Startup & Strategy Expert
COLAlaboratory accreditationCLIA accreditationphysician office laboratory

Definition

COLA Accreditation is a CMS-approved laboratory accreditation program specifically designed for physician office laboratories and small to mid-size clinical laboratories, providing a streamlined pathway to satisfy CLIA requirements for moderate and high-complexity testing through education-focused inspections and quality improvement tools.

Comprehensive Definition

COLA (formerly the Commission on Office Laboratory Accreditation) is a CMS-approved accreditation organization that provides laboratory accreditation services primarily to physician office laboratories (POLs) and small to mid-size clinical laboratories. Like CAP accreditation, COLA accreditation is deemed by CMS to satisfy CLIA requirements for moderate and high-complexity testing, resulting in a CLIA Certificate of Accreditation for accredited laboratories.

COLA was founded in 1988 — the same year CLIA was enacted — with a specific mission to support physician office laboratories in achieving and maintaining quality laboratory standards. COLA's accreditation program is designed to be accessible to smaller laboratories that may not have the resources or testing volume to support the more comprehensive CAP accreditation process. COLA's approach emphasizes education and quality improvement alongside compliance, with inspectors who serve as consultants as well as evaluators.

The COLA accreditation process involves an application, self-assessment using COLA's criteria, and an on-site survey conducted by a COLA surveyor. COLA surveys are typically conducted every two years and evaluate the laboratory against COLA's accreditation criteria, which cover personnel qualifications, quality control, proficiency testing, specimen management, result reporting, and safety. COLA surveyors are trained laboratory professionals who provide educational feedback during the survey process, helping laboratories understand not just whether they are compliant but how to improve their quality systems.

COLA accreditation covers a broad range of laboratory testing, including chemistry, hematology, urinalysis, microbiology, immunology, and molecular diagnostics. COLA also offers specific accreditation programs for point-of-care testing and toxicology laboratories. Laboratories must participate in an approved proficiency testing program as a condition of COLA accreditation.

The COLA accreditation process is generally considered more accessible than CAP accreditation for small laboratories, with a less extensive checklist and a more consultative inspection approach. However, COLA accreditation is recognized as satisfying the same CLIA requirements as CAP accreditation and is accepted by Medicare, Medicaid, and most commercial payers.

Why It Matters

For physician office laboratories and small clinic labs, COLA accreditation provides a practical pathway to performing moderate and high-complexity testing with a quality framework that is proportionate to the laboratory's size and testing scope. The alternative — a CLIA Certificate of Compliance with CMS or state agency inspections — provides less educational support and may be less structured for laboratories that are building their quality systems from scratch.

COLA's education-focused approach is particularly valuable for practices that are new to laboratory operations. The COLA survey process is designed to help laboratories identify and correct quality gaps, not just document compliance. For a startup clinic laboratory, the COLA accreditation process can serve as a structured quality improvement program that builds the laboratory's capabilities over time.

From a market perspective, COLA accreditation is widely recognized and accepted. While some hospital systems and large health networks prefer CAP accreditation for reference laboratory contracts, COLA accreditation is generally sufficient for physician office laboratories that are performing testing for their own patients. Practices that are building an in-house laboratory primarily to support their own clinical operations — rather than competing for reference laboratory contracts — will typically find COLA accreditation to be the right fit.

Historical Background

COLA was established in 1988 in response to the enactment of CLIA, with a specific focus on supporting physician office laboratories in meeting the new federal quality standards. The organization was founded with backing from major physician organizations including the American Medical Association, the American Academy of Family Physicians, and the American College of Physicians, reflecting the medical community's recognition that physician office laboratories needed a quality framework tailored to their specific context.

CMS approved COLA as an accreditation organization in 1993, allowing COLA-accredited laboratories to receive a CLIA Certificate of Accreditation. Since then, COLA has accredited thousands of physician office laboratories and small clinical laboratories across the United States. COLA has also expanded its programs to include point-of-care testing accreditation, toxicology laboratory accreditation, and educational resources for laboratory professionals.

Federal Regulations

COLA accreditation is recognized by CMS under the authority of 42 U.S.C. 263a(e) and 42 CFR 493.501-493.575, which establish the framework for CMS-approved accreditation organizations. COLA-accredited laboratories receive a CLIA Certificate of Accreditation from CMS, authorizing moderate and high-complexity testing.

CMS reviews and renews its approval of COLA's accreditation program periodically to verify that COLA's standards remain equivalent to or more stringent than CLIA requirements. COLA must report certain findings to CMS, including laboratories that fail to achieve or maintain accreditation.

Proficiency testing requirements under CLIA (42 CFR Part 493, Subpart H) must be satisfied by COLA-accredited laboratories through participation in an approved proficiency testing program. COLA offers its own proficiency testing program and also accepts PT from other CMS-approved PT providers.

State Considerations

As with CAP accreditation, COLA accreditation satisfies CLIA requirements at the federal level but does not automatically satisfy state laboratory licensing requirements in states with their own programs. New York State, California, Florida, and several other states require separate state laboratory licensure regardless of CLIA or accreditation status.

Physician office laboratories in states with their own licensing programs should verify whether COLA accreditation satisfies any state-level requirements or whether separate state licensure is also needed. COLA's customer service team can provide guidance on state-specific requirements.

Common Mistakes

  • Assuming COLA accreditation is less rigorous than CAP and therefore less valuable — both satisfy the same CLIA requirements and are accepted by the same payers.
  • Failing to enroll in an approved proficiency testing program before the COLA survey, which is a condition of accreditation.
  • Not maintaining quality control records and personnel documentation between surveys, resulting in deficiencies at the renewal survey.
  • Assuming COLA accreditation satisfies state laboratory licensing requirements in states with their own programs.
  • Underestimating the personnel qualifications required for high-complexity testing — COLA accreditation does not reduce the CLIA personnel requirements for high-complexity testing.
  • Choosing COLA accreditation for a laboratory with a complex, high-volume testing menu that would be better served by CAP accreditation.

Operator Insight

For startup clinic laboratories, COLA is often the right starting point. The accreditation process is more accessible than CAP, the surveyors are genuinely helpful in identifying quality gaps, and the educational resources COLA provides are well-suited to laboratories that are building their quality systems for the first time. I have guided several startup clinic labs through the COLA accreditation process, and the consistent feedback from laboratory directors is that the COLA survey was more educational and less adversarial than they expected. The key question when choosing between COLA and CAP is: what is your laboratory's long-term trajectory? If you are building a physician office laboratory to support your own clinical operations and have no plans to compete for reference laboratory contracts, COLA is likely the right fit. If you are building a laboratory that you intend to grow into a regional reference laboratory or that needs to compete for hospital send-out contracts, CAP accreditation is the better long-term investment. One thing I always emphasize to practice owners is that accreditation — whether COLA or CAP — is not a one-time event. It is an ongoing commitment to quality management. The laboratories that maintain accreditation successfully are the ones that treat the accreditation criteria as a quality framework to live by every day, not just a checklist to satisfy at inspection time. Build your quality culture from day one, and accreditation maintenance becomes much less burdensome.

— AJ Pakpour, Healthcare Practice Startup & Strategy Expert

In Practice

A family medicine group practice in Tennessee established an in-house laboratory to perform moderate-complexity testing including complete blood counts, comprehensive metabolic panels, and urinalysis. They chose COLA accreditation because of its physician office laboratory focus and the educational support provided during the survey process. Their initial COLA survey identified three quality control documentation gaps that they corrected within 30 days. They received their COLA accreditation and CLIA Certificate of Accreditation within four months of starting the process. A functional medicine clinic in Colorado wanted to add high-complexity molecular testing to their in-house laboratory. They had been COLA-accredited for two years for moderate-complexity testing and decided to expand their accreditation scope to include high-complexity testing. COLA's surveyor provided specific guidance on the additional personnel qualifications and quality control requirements for high-complexity testing, and the clinic was able to expand their testing menu within six months of deciding to do so.

Frequently Asked Questions

References

  1. 1.COLA — Laboratory Accreditation
  2. 2.CMS — Approved Accreditation Organizations
  3. 3.42 CFR Part 493 — Laboratory Requirements
  4. 4.CMS — CLIA Program Overview

Further Reading

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